We simplify management in the hotel industry, through fully integrated technological systems, whether your business is a local accommodation, hotel or resort.
Property Management System (PMS)
Allows you to extend solutions to a fully digital offer, where data flows in a unique way between systems.
We manage the entire operation from booking, to the front-office, from invoicing to payments, including housekeeping.
All operations on a single screen, whatever the origin of the reservation. Natively built-in multi-property view. Centralized interaction with other modules and sections from the same unit or from other units in the group.
We prepare your business for the future!
Fully customizable cloud-based platform;
Connection with more than 400 partners, dynamically and bi-directionally;
Possibility of allocating cleaning resources, controlling their movement and execution times;
Allows you to extend solutions to a fully digital offer, where the fluidity of data between systems occurs in a unique way;
Structural modules, flexible and adaptable to different business models;
And much more!
Point Of Sale (POS)
It allows instant access to information about guests, speeding up access to automation of loyalty programs, as well as promotional benefits.
For groups or sets of units there is the possibility of parameterizing sales in cross-selling. Advanced features such as table reservations, room-service requests made by the guest, digital menu, and much more. The platform allows the control of points of sale, through any device, at any time.
The customer has the possibility to book a table in a simply and quickly way with immediate confirmation.
More than a POS
100% Compatible with Cloud environment;
Screen automatically adjusts to the type of equipment used, regardless of the operating system adopted;
Re-printing of any document from the same day and earlier;
Multi-language and multi-currency;
Customer identification via RFID Card, Magnetic Card or QR Code;
And much more!
Event Management System (EMS)
Control and management of spaces
Management of various spaces, capacities and dispositions.
Forecasts and analysis
Revenue forecast helping the hotelier to understand their profitability. Issuance of an invoice to the customer, by filling in a pre-configured document.
Maximum interaction between HOST systems
Updating the status of the event and tasks by each department. The interaction between Host PMS, Host POS and Host EMS is unique and with a high level of integration.
Direct communication with your guest
The guest has access to the details of their reservation as well as all the services that the hotel wishes to offer, as well as a directory and hotel information.
Account inquiry and express check-out services.
Instant access to digital menus for your hotel's restaurant and bar, as well as room service and table reservations.
SPA & Wellness Management
Solution developed exclusively for spa management. Ideal for planning and organizing all activities.
Developed for the management of SPA and SPA-Hotels. Ideal to support the planning and organization of all activities.
Through a QR code or reservation number, the guest will be able to access their reservation, just needing to fill in their personal data (or scan their ID) and payment in a few seconds. You can also receive the key immediately.
Allow any walk-in to now be performed at the Host Kiosk in just a few seconds, making the process faster and more efficient.
Comprises: document reader, TPA terminals (payments), electronic key card dispenser / decoder, printer and QR Code readers.
Consolidate all your customer information in one place, improve communication and increase your sales.
Concrete Customer Information
It unifies customer databases, making them accessible, visible and useful. From revenue, booking history, communications, royalty levels and authentic feedback (internal surveys or online platforms).
Use all your guests information to customize your communication in a dynamic way.
Possibility of sending personalized communications throughout the guest's journey via email or SMS.
Create Efficient Journeys
Create one-time or recurring campaigns using email templates that work.
Real Time Reports
Possibility to access aggregated metrics of your guests, from multiple data sources in real-time reports and dashboards.
Connection with Operating Systems
Bi-directional connection between operating systems (PMS, POS, etc.) which allows viewing the master profile in any of the software.
As a result of many years of experience working in partnership with different hotels of different sizes, nationally and internationally, Alpha-It is prepared to help boost your business.
Optimization of the Hotel Unit / Guest interaction.
Increased visibility of the unit in the digital space.
Definition of strategies for superior control and management of the unit.
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