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Host Hotel Management Software

We simplify management in the hotel industry, through fully integrated technological systems, whether your business is a local accommodation, hotel or resort.

Official Partner

Property Management System (PMS)

Integration

  • Allows you to extend solutions to a fully digital offer, where data flows in a unique way between systems.

Customized solutions

  • We manage the entire operation from booking, to the front-office, from invoicing to payments, including housekeeping.

Reservations

  • All operations on a single screen, whatever the origin of the reservation. Natively built-in multi-property view. Centralized interaction with other modules and sections from the same unit or from other units in the group.

We prepare your business for the future!

  • Fully customizable cloud-based platform;
  • Connection with more than 400 partners, dynamically and bi-directionally;
  • Possibility of allocating cleaning resources, controlling their movement and execution times;
  • Allows you to extend solutions to a fully digital offer, where the fluidity of data between systems occurs in a unique way;
  • Structural modules, flexible and adaptable to different business models;
  • And much more!

Point Of Sale (POS)

Integration

  • It allows instant access to information about guests, speeding up access to automation of loyalty programs, as well as promotional benefits.

Cross-Selling

  • For groups or sets of units there is the possibility of parameterizing sales in cross-selling. Advanced features such as table reservations, room-service requests made by the guest, digital menu, and much more. The platform allows the control of points of sale, through any device, at any time.

Table Reservations

  • The customer has the possibility to book a table in a simply and quickly way with immediate confirmation.

More than a POS

  • 100% Compatible with Cloud environment;
  • Screen automatically adjusts to the type of equipment used, regardless of the operating system adopted;
  • Re-printing of any document from the same day and earlier;
  • Multi-language and multi-currency;
  • Customer identification via RFID Card, Magnetic Card or QR Code;
  • And much more!

Event Management System (EMS)

Control and management of spaces

  • Management of various spaces, capacities and dispositions.

Forecasts and analysis

  • Revenue forecast helping the hotelier to understand their profitability. Issuance of an invoice to the customer, by filling in a pre-configured document.

Maximum interaction between HOST systems

  • Updating the status of the event and tasks by each department. The interaction between Host PMS, Host POS and Host EMS is unique and with a high level of integration.

Guest Experience

Direct communication with your guest

  • The guest has access to the details of their reservation as well as all the services that the hotel wishes to offer, as well as a directory and hotel information.

Express Check-Out

  • Account inquiry and express check-out services.

Ordering menu

  • Instant access to digital menus for your hotel's restaurant and bar, as well as room service and table reservations.

SPA & Wellness Management

Thermal Management

  • Solution developed exclusively for spa management. Ideal for planning and organizing all activities.

Wellness Management

  • Developed for the management of SPA and SPA-Hotels. Ideal to support the planning and organization of all activities.

Kiosk

Self Check-in

  • Through a QR code or reservation number, the guest will be able to access their reservation, just needing to fill in their personal data (or scan their ID) and payment in a few seconds. You can also receive the key immediately.

Self Booking

  • Allow any walk-in to now be performed at the Host Kiosk in just a few seconds, making the process faster and more efficient.

Integrated Equipment

  • Comprises: document reader, TPA terminals (payments), electronic key card dispenser / decoder, printer and QR Code readers.

Profile Now

Consolidate all your customer information in one place, improve communication and increase your sales.

Concrete Customer Information

  • It unifies customer databases, making them accessible, visible and useful. From revenue, booking history, communications, royalty levels and authentic feedback (internal surveys or online platforms).

Segmentation

  • Use all your guests information to customize your communication in a dynamic way.

Automation Marketing

  • Possibility of sending personalized communications throughout the guest's journey via email or SMS.

Create Efficient Journeys

  • Create one-time or recurring campaigns using email templates that work.

Real Time Reports

  • Possibility to access aggregated metrics of your guests, from multiple data sources in real-time reports and dashboards.

Connection with Operating Systems

  • Bi-directional connection between operating systems (PMS, POS, etc.) which allows viewing the master profile in any of the software.

Hotel Consulting

As a result of many years of experience working in partnership with different hotels of different sizes, nationally and internationally, Alpha-It is prepared to help boost your business.

  • Revenue Maximization.
  • Cost Reduction.
  • Optimization of the Hotel Unit / Guest interaction.
  • Increased visibility of the unit in the digital space.
  • Image improvement.
  • Definition of strategies for superior control and management of the unit.
  • And much more!

Talk to us!

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